Refund Policy
Refund Policy
We want you to be fully satisfied with your Cinder & Co. grill.
Eligibility
- Unused, unopened items may be returned within 30 days
- Damaged or defective items reported within 7 days qualify for full refund
- Custom orders are non-refundable
Refund Process
- Email us at choduthenao189@gmail.com with your order number
- Return approved items with provided label
- Refunds are processed within 5–7 business days after inspection
Shipping Costs
Original shipping is non-refundable unless due to our error.